Terms of service
Welcome to Elite Card House. These Terms of Service govern your use of elitecardhouse.shop and any purchase made through our website. By accessing or using our website, you agree to these Terms of Service. If you do not agree, please do not use our website.
Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use the website to engage in fraudulent activity, interfere with website operations, attempt unauthorized access, or violate any applicable law or regulation.
Products and Collectibles
Elite Card House sells trading cards, hobby boxes, booster boxes, packs, and other collectible products.
Product images and descriptions are provided to help customers understand what they are purchasing. Due to the nature of collectible products, packaging, artwork, configurations, and other non-essential product details may vary from images shown on the website.
Unless otherwise stated on the product page, collectible products are sold in the condition described at the time of purchase.
Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product availability at any time without prior notice.
If an ordered product becomes unavailable after your purchase, we may contact you regarding available options or issue a refund for the unavailable item.
Pricing and Payment
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing, product descriptions, or other errors on our website. If an order is affected by an obvious pricing or listing error, we may cancel the order and provide a refund for any amount already paid.
Payment must be successfully authorized before an order can be processed.
Orders and Order Acceptance
Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraud, payment issues, or other legitimate business reasons.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Shipping and Delivery
Orders are generally processed within 0–1 business days.
Standard shipping generally takes approximately 3–7 business days after processing.
Free standard shipping may be available on eligible orders as stated on the website.
Delivery times are estimates and may be affected by carriers, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information.
Returns and Refunds
Eligible purchases may be returned within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Products generally must be unused, unopened, and returned in their original condition and packaging. For sealed trading cards, booster boxes, hobby boxes, packs, and other sealed collectibles, the manufacturer's original seal must remain intact for change-of-mind returns.
Please review our Return & Refund Policy for complete return and refund requirements.
Cancellations
You may request cancellation of an order before it has been processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible and the order may need to be handled under our Return & Refund Policy.
Damaged, Defective, or Incorrect Orders
If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact Elite Card House as soon as reasonably possible.
We may request photographs or other information to help us investigate and resolve the issue.
Collectible Product Conditions
Collectible products can have specific packaging and condition characteristics. Minor variations in factory packaging, printing, centering, shrink wrap, seals, or external packaging may occur depending on the manufacturer.
Unless specifically guaranteed on a product page, Elite Card House does not guarantee the future market value, grading result, rarity, pull rate, or resale value of any collectible product.
Intellectual Property
The content on our website, including text, graphics, logos, images, product descriptions, design elements, and other materials, is owned by or licensed to Elite Card House unless otherwise stated.
You may not reproduce, distribute, modify, copy, or commercially use our website content without prior written permission.
Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, advertising, website functionality, and other business operations.
Your use of third-party services may also be subject to the terms and policies of those third parties.
Disclaimer
Our website and services are provided on an "as available" basis.
To the extent permitted by applicable law, Elite Card House does not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Limitation of Liability
To the maximum extent permitted by applicable law, Elite Card House will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective when the updated Terms are posted on our website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws applicable in the State of Texas, without regard to conflict-of-law principles.
Contact Us
If you have questions regarding these Terms of Service, please contact us.
Elite Card House
850 Northlake Dr
Coppell, Texas 75019
United States
Phone: +1 817-799-7522
Website: elitecardhouse.shop